Included with this rental:
- Free shipping and returns
- 5 day rental period
- Satisfaction guarantee
- See details
Free Shipping & Returns
5-day Rental Period
FREE ONLINE LIGHTING DESIGN SERVICES
We offer a free 15-minute phone consultation to our customers who need guidance planning and securing their lighting reservations.
MAKE AN APPOINTMENTNicole Bolling
I will be the one preparing and packing your order. If you have any questions regarding your shipment or returns please feel free to contact me.
Michael Bolling
I manage payments and all things web and email related. If you are experiencing issues with the website or with making a payment please contact me.
What date do I pick?
Select the date of your event on the calendar. We will deliver your lights 2 days prior. All dates will be outlined on the following pages.
Cancellation Restrictions
Cancellations at least 30 days prior to your event will receive a full refund*. Cancellations 14 days to 29 day prior to your event will receive a refund minus the deposit. Cancellations less than 14 days prior to your event will be due in full.
Cancellation of gobo package rentals or gobo design services will only be allowed 48 hours from the time the reservation was placed or prior to the customer's custom gobo being designed or sent to production (whichever comes first).
*As of 2/1/2020 all cancellations will incur a 5% charge of the refunded amount. Changes with our merchant processor now prevent us from recouping the merchant processing fees associated with the amount being refunded.
PURCHASE ORDERS
All Purchase Orders are verified and confirmed with the appropriate purchasing departments. Original Purchase Order is required with an authorized signature, and an itemized list of rental items and the American Party Lights’ reservation number. We reserve the right to refuse any Purchase Orders not conforming to our policies.
To Secure Your Reservation with a Purchase Order
- Select “Pay with PO” on our website
- You will be charged $1 for each different light you reserve. For example, if you rent 10 x LED Uplights and 5 x LED Glob String Lights you will be charged $2.
- Complete checkout
- Send us the original Purchase Order. You may initially email your Purchase Order to us on your organization’s official letterhead however, an original must be mailed to:
American Party Lights
61767 Wickiup Rd
Bend OR 97702 - Once you place your reservation we will send you an email requesting the following information:
- Your Purchase Order Number
- Your completed American Party Lights reservation number
- Company/Institution/Organization Name
- Contact Name
- Contact Phone and Email
- Billing Address
- Billing Contact Name
- Billing Contact Phone and Email
PLEASE NOTE: Your original signed Purchase order must be received in our office no later than 2 weeks prior to your event. Payment via check must be made payable to "American Party Lights" and must be received no later than the 2 weeks (14 days) after your event.