All-Inclusive Uplighting Package

Free nationwide 2-way shipping is included on all orders, no minimum required (excluding Alaska and Hawaii).

Please return the lights in the same boxes in which they were delivered and drop them off at your nearest UPS location. Your packing list will clearly indicate the required return date (returns will never be scheduled for a weekend or holiday).

A prepaid return label is included inside the box with your rental paperwork.

Improper returns may result in additional fees. Please review the following important guidelines:

1. Use the Original Boxes
   The lights must be returned in their original packaging. If the boxes are discarded, you will be responsible for properly packaging the lights and covering the cost of return shipping.
2. Apply the Return Label Correctly
   Place the prepaid return label directly over the original shipping label on each box. Failure to do so may result in UPS delivering the shipment back to you, and you would then be responsible for any additional shipping charges required to resend the lights to us.
3. Pack Carefully
   You are responsible for the condition of the equipment upon its return to our warehouse. We recommend taking photos of how the lights were packed when received so you can repack them in the same manner for safe return.

Cancellations at least 30 days prior to your event will receive a full refund*. Cancellations 14 days to 29 day prior to your event will receive a refund minus the deposit. Cancellations less than 14 days prior to your event will be due in full.

Cancellation of gobo package rentals or gobo design services will only be allowed 48 hours from the time the reservation was placed or prior to the customer's custom gobo being designed or sent to production (whichever comes first).

*As of 2/1/2020 all cancellations will incur a 5% charge of the refunded amount. Changes with our merchant processor now prevent us from recouping the merchant processing fees associated with the amount being refunded.

We offer 3 options for securing your reservation:

Pay a Deposit:
25% holds your reservation with the balance due two weeks prior to your event.

Pay in Full:
Pay 100% of your deposit now.

Pay with PO:
For schools and businesses we can secure your reservation with a $1 charge to your credit card and payment by check sent by mail. Your card will be held for incidentals and removed once your rental is returned.

We're here to help! You can email us at support@americanpartylights.com.